Consumer reports on Global Electrolysis Supply I have received numerous letters from consumers who are angry
with  Global Electrolysis Supply,
a company selling hair removal products on the net and through
catalogs.
Global Electrolysis Supply should
be avoided by all consumers.
In 1999, an angry consumer in Oklahoma had compiled an online
collection of consumer complaints against Aavexx Electrolysis/Allied
Distributors, and kept updating it through the time they changed
their name to Allied Electrolysis
Supply. When she began to get harrassed about her page, she
took it down to avoid their threats.
This page picks it up from there. This company currently operates
as Global
Electrolysis Supply. Their name may change, but the complaints
about their products and business practices never change.
The U.S. Food and Drug Administration lists consumers who received
facial injuries using "Liquid Electrolysis."
1999
Annual Report of complaints (file 08295 13-APR-1999)
2000
Annual Report of complaints (file 08437 06-JAN-2000)
From a
consumer complaint site:
I have been ripped off by Allied Electrolysis Supply. Not only
do they provide bad customer service, but their products don't
work. The product they sold to me looks like someone just stuck
a label printed by computer just to give it a name. The product
stopped working after 2 weeks of use. I have tried calling them,
but staff doesn't answer my questions. I asked them for a mailing
address...staff's reply was "I was't given that information."
-- Lourdes Banuelos, CA
From a hair
removal bulletin board in October 2001:
I sent back Allied electrolysis's lame laser "toy"
within their 90 day period to get my money back. Now they are
not answering me and im tired of calling them. My question is:
Does anyone in this newsgroup know if i can take legal action
against them. I have documentation from my first invoice to
the day ups delivered my package to their bogus returns dept.
I know that they are based in Vancouver but surely their are
some kind of trade laws that prohibit this kind of unethical
behavior...
I think I might write a letter to the Attorney General in my
state about this company; basically stating how they have screwed
me and others. Maybe I will get some kind of action through
this channel. But I would probably need everyone who has been
cheated by Global Electrolysis to also file complaints to make
any kind substantial effect. Didnt someone on this board once
write that they called the Canadian police and got something
out of that.
I dont know how these people can live with themselves. I have
to work two jobs just to support myself and having them steal
over $2000 from me has just made want to go to Canada myself
and find this Greg Manning.
Its just the way they totally disregard you when u call. The
secretary actually told me that it would be impossible for me
to talk to Greg Manning, that he usually does not take calls
from customers.
Yeah, No wonder.....he knows that they are not gonna be friendly
calls. As for the other "administrator", Linda Amos,
she has convieniently gone on vacation although I had talked
to her the day before.
I spent so much care in returning their package according to
their RMA instructions so that they wouldnt use the "its
broken" trick on me, but they just screwed me in another
way. They just outright lied and said i did not get it back
to them within the 90 days although i have the original invoice
and the UPS tracking sheet for the return that shows it was
well within that time frame. But unfortunately it seems that
all the documentation i have been saving is worthless since
these *******s have a safety net by being north of the border.
I think everyone in this newsgroup should jump in a van and
take a trip up to Vancouver and have a little chat with this
Gregg Manning guy since he is too **** good to talk to anyone
on the phone.
I hope he burns in **** , him and his entire staff of cheaters.
From a
hair removal bulletin board in late spring 2001:
DO NOT BUY FROM THIS COMPANY!!THEY ARE A SCAM!!!!!! THEY HAVE
CHEATED ME AND MANY OTHERS OUT OF MONEY WITH THERE TOTALLY INEFFECTIVE
PRODUCTS!!!! THERE WHOLE COMPANY IS A FRAUD!!! BELIEVE ME>>>THIS
HAS BEEN ESTABLISHED!!!! PLEASE DONT MAKE THE MISTAKE I DID
!!!!! THanks.
From a
hair removal bulletin board in late spring 2001:
I MUST whole-heartedly agree with all of you! Allied and/or
Global Electrolysis Supply is one of the greatest scams out
there! Let me tell you about my unfortunate experiences. Being
an amateur bodybuilder, I was interested in permanetely removing
my body hair. Looking in the ads of a muscle magazine...i came
across the heading.."Embaressed of your unwanted hair...we
have the solution...transdermal, no-needle, galvanic, inhibitors,
laser..and the only topical proven to kill follicles...see us
at www.liquidelectrolysis.com" Well, I fell for it and
what began was about a 9 month "war" with this company
and there products. My first purchase was the Liquid Electrolysis...spent
$500..and,...****! Next came Aavex 549 Transdermal..a "patch"
that when placed on the skin will kill every follicle under
it.....****! Luckily, I got my $500 refund on that one. Next
came the Psoret 500E Inhibitor...looked promising, I thought
since its not regulated by the FDA, then it must be real potent
and work well....****! Out another $500. You think I would have
learned my lesson. But Chris Williams, the sweet talking "man"
behind the Canadian Hair Removal Scam...****ed me into the biggest
purchase ever....the Laser Perm Photo Epilator and goggles at
a total of $3300. He said he pulled a few strings to get me
the machine, cuz he thought i was capable of handling it. My
package finally came..opened it up..looked nothing like the
picture..plugged it in..and no lie..you would have thought the
machine was a childs toy. The beam was something out of a Star
Wars action figure..it did nothing to my hair or skin....and
the goggles wich were $300 were so cheap, my sunglasses could
have protected me better..but hey, who needs real protection
when your laser came from Toys-R-Us. I think you know.....****!
I packaged it up and sent it back for my full refund, and after
many emails to "Greg Manning"...and "Linda"
they said the goggles broke during shipping so I would be chraged
a 15% restocking fee on the whole machine. I WAS BEING CHARGED
FOR SOMETHING THAT DIDNT EVEN BREAK! I settled with there offer
many "fights" and got a $2500 refund. Alltogether
this company cost me $1800 down the toilet. There should be
a lawsuit and some sort of action upon this fradulent company.
NO ONE TRUST THEM! Sorry I took so much time. It just angers
me!
From a hair removal bulletin board in 2001:
DO NOT I Repeat DO NOT buy from them they are one and the same
as liquidelectrolysis.
a COMPLETE rippoff. go ahead and TRY to talk to somone other
than a phone order taker.. they truly **** ************
I have only heard bad bad bad rom them.. lets put it this way..
they have a number in colorado, but the order is taken in NJ
and they are actualyl in Canada... sound fishy??? gee.. I WONDER
why......
From a hair
removal bulletin board in 2001:
global/allied.. is commanding to be subjected to a witch hunt...
who's interested?
From a hair
removal bulletin board in 2001:
WOW!! me too!! IF and I mean that in all extremes... IF you
get tot lk to another human being again .. PLEASE get some LEGIT
contact numbers.. they owe some people a lot of money,... I
copuldnteven get a credit card guarantee cuz they waited to
send the unit until it was too late after billing
From a hair
removal bulletin board in July 2001:
anyone know how to get money back from them CROOKS ? they owe
me $1000 dollars..........or and is anyone there want to build
a ANTI ALLIED STIE/GLOBAL ELECTRONICS SITE? is so email me......thanks
From a
hair removal bulletin board in February 2001
Please do not purchase anything from Allied Electronics, as
they are running a scam.
http://www.liquidelectrolysis.com/epitron.htm
We purchased an Epitron 35Watt unit from them, and had no results
after 3 months on facial hair.
The unit is advertised as operating at 27MHZ at 35 Watts. This
was entirely false. Upon connecting the unit to an oscilliscope,
we found that the unit produced no frequency at all. Even if
it did, the FCC requires that you have a licence to operate
27MHZ at over 5 Watts. 27MHZ lies in the commercial band. It
is actually the same frequency as channel 14 on a CB.
So we got curious, and opened up the unit. We found $10 worth
of radio shack parts hand soldered onto a cheap perf board.
It looked totally different than the circuit board on their
website. This unit in no way could produce 27MHZ at 35 Watts.
I can say this because I have a degree in electonics. This unit
was just a cheap galvanic unit sold in disguise. No RF energy
at all.
So I called, and e-mailed Allied Electronics with our situation.
They told me through an e-mail that I had violated the warranty
by opening up the unit.
Then I contacted the Better Business Bureau of Canada. They
told me that no one has any jurisdiction over companies located
in Vancouver. Just our luck.
So the first rule of business is to only do business with companies
in the US, where US laws apply. Forget about Canada.
I am sure that there are good companies in Canada, but they
have not done a good enough job at cleaning up their industry.
It is better to keep your money here in the US anyway.
The second rule of business is not to buy anything from Allied
Electronics.
An email I got from an angry consumer on 10 April 2001:
I purchased a blend tone electrolysis machine from Allied
late last Summer.
Since I know quite a bit about electrolysis I had a feeling
that it wasn't working properly. I have experienced a permanent
scar on my wrist from the wristband shocking and burning me.
I haven't put the machine to much use as I was afraid of being
burned again. This weekend I took it out of the drawer to remove
a few hairs and the thing fell apart in my hands! I put in a
call to Allied/Global yesterday and have not heard anything
back from them. After reading your website I have a feeling
that I won't ever hear from them and that I have no chance of
getting a refund.
An email I got from an angry consumer on 16 April 2001:
I saw the name Chris Williams on your website. He is the one
who helped me on the phone when I ordered my machine. He tried
to come on like he knew something about electrolysis and then
when I asked a question he didn't want to answer he told me
this was his first week on the job. I found that to be kind
of strange for him to be working in customer service if he doesn't
know anything! I should have known better.
An email I got from an angry customer on 24 June 2001:
hi.. i saw your homepage about Global Electrolysis Supply.
Actually I am the one of the victims...let me explain my situation.
I bought a electrolysis remover($567.99 in cluding shippment
fee). when i received the product, it was already broken and
didnt work at all. Then, I decided to returen the product to
get a refund and they gave me some instructions to return....and
then, I properly packed the product even though i actually didnt
follow their stupid instruction ( do this, dont do this, use
this...something like that) because i though it is not necessarry.....Now
they are saying they cant refund because i didnt follow their
instruction and the product have been seriously damaged. They
sent me several pictures to show how badly the product got damaged.....according
to these pictures, the inside of the box is very very messy
...everything is scattered everwhere inside the box....But it's
impossible for the product and its accesarry to be scattered
like this because i properly packed so that anything would not
move inside of the box. I am really not sure how to deal with
this problem.....actually i submitted my complaint to FTC. but
are there other things that i can do....I am wondering if i
can get a refund. I am very happy to give you more information
if you need....I would greately appreciate if you could tell
me what I should do as a first step. Thank you very much..
An email I got from an angry customer on 8 December 2001:
I am extremely upset! I just discovered your "Warning
Page" regarding Allied/Global Electrolysis. I, unfortunately,
ordered form these people. I have been wondering why I haven't
been able to contact anyone. Needless to say, my Aavex 349 did
not work... and also left minor scarring. I didn't mind paying
almost $400 if it had worked! This is my second bad experience
with electrolysis.... The first was at a "salon" ,
which I did finally get re-imbursed 70% of my money paid. (Not
including my time, travel, and babysitter money) They probably
had an Aavex machine, too.
|
hair removal
facts
for consumers
