Filing a hair removal complaint with FTC Is the FTC the right place to complain?
Here's a basic checklist of what FTC can and can't do for you.
Here's what you should have:
Complaint about promotional material
A hard copy of any material you think might be illegal, along
with the date and where you saw it.
Complaint about goods and services
If you bought something, you should have a hard copy of any
promotional meterials that influenced your decision, along
with the date and where you first saw it.
A hard copy of any documentation you got with the device
or service.
A written receipt with the date, amount paid, merchandise
or service received, and name of person or business.
Any packaging from a device manufacturer
Any contact information and names of anyone with whom you
spoke
If you have a complaint about a hair removal product or service,
the Federal Trade Commission may be a good place to contact.
Division of Planning and Information
Consumer Response Center:
Phone: (877) FTC-HELP (1-877-382-4357)
Internet: Electronic Complaint Form (directs
you here)
Mail: Consumer Response Center, Federal Trade Commission,
600 Pennsylvania Ave, NW Washington, DC 20580
For more ways to get involved with FTC, check out these great
resources:
consumer.gov: a website with consumer
information from numerous federal government agencies.
Consumer Action Handbook: a great publication
on how to avoid consumer fraud and what to do if you fall victim
to it.
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