Folica, Inc. Folica sells hair, skin, and nail products online
and through a catalog. Their products and customer service are
generally considered good, although they get a hairfacts notice
for selling several hair removal devices and products that consumers
should avoid.
Several hair removal products sold
by Folica should be avoided by consumers.
This is a shame, too, since Folica seems to be an otherwise reputable
company with many excellent hair removal products at competitive
prices.
2002 update: On 17 June 2002, I received a letter from
Folica stating they had dropped several scam products like the
Vector device and other electric tweezers. Below is the letter
and my reply.
Dear Andrea,
I visited your website just a few days ago, I was impressed
with the contents and the ease of use of your site.
Your website states that our company's website, folica.com sells
a few "doubtful" products. Actually we discontinued
those products after we discovered that those products did not
meet customers' expectations.
Sincerely
Dennis Huang
Merchandising Director
Folica, Inc.
My reply:
Hi Dennis:
Thank you for your letter!
I’m still finding several scam products at your site:
http://www.folica.com/removal/emjoi_beafor.htm
http://www.folica.com/removal/inhibitor1.htm
Let me know when these are no longer being sold and I will happily
refer all my readers to your site without hesitation.
Take care,
Andrea
Contact information
 Address: 2553 US Highway 130 Cranbury,
NJ 08512
Phone: 888-919-4247 (orders)
Phone: 609-860-8432 (customer service)
Fax: 609-860-8432
website: www.folica.com
Products from Folica to avoid
Folica has featured electric
tweezers and hair
inhibitors in their catalog or on their website. These products
do not have enough published clinical data available to substantiate
their claims.
The following items appear to have been removed! Thanks
to Folica on behalf of all consumers!
Ultra Forever Free® Hair Removal
System
“any hair that regrows will be finer and lighter and
can be permnently [sic] removed after just a few treatments.
"remove unwanted hair at home painlessly and pemanently
[sic]"
"destroy the hair at the root."
Epilady® TweezEpil™ Electrolysis
Tweezer
Quack claim: "destroys the hair root through
the transmission of radio waves."
Vector®
Hair Removal System
Quack claims: "PERMANENT results," and "produces
the same results as a professional electrolysis machines used
in hair removal studios!"
The following items are still available and should be avoided
Emjoi Beauty Forever Hair Removal
Device
Quack claims: “non-invasive alternative to electrolysis”
that “painlessly and permanently removes unwanted hair."
Hair inhibitors
All products in this category should be avoided. There have
been no published clinical studies that demonstrate these
topical products can affect the rate of hair growth. For details,
please see my section on hair
inhibitors.
Acceptable products
Folica has a very good selection of other products,
including rotary epilators, waxing and sugaring products, shavers
and trimmers... it's a shame they have decided to sell a handful
of doubtful products-- let's hope they continue their trend of
putting consumers first and drop the products that haven't proven
their claims.
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